Customer Service Desk

Our Customer Service Desk is located on the upper level, right next to the escalators, where you’ll find our friendly staff who are more than happy to assist with all of your enquiries, including:

  • Store Information and Directions
  • Wheelchair hire (manual)
  • Motorised scooter hire
  • Stroller hire
  • Events information
  • Lost and found property
  • First Aid assistance
  • Identification Wristbands for lost children.

To make your experience at Eastlands even easier, wheelchairs and motorised scooters are available free of charge when visiting the centre. Bookings can be made by phoning Customer Service on (03) 6244 5222 to ensure availability is guaranteed.